Arti Deshpande | Executive Design Leadership
Experiences Matter
Every experience that an individual has (digital or non-digital) colors their perception of every future experience. There are no neutral experiences and every experience can be designed. Channeling user-centered design methodologies serves as a catalyst to build the type of empathy that inspires organizations and teams to rally around innovative solutions to real human and business challenges.
Recent Leadership Experience
Archer | Head of Experience Design | 2018-2024
Archer is the leading global integrated risk management platform, serving 1,000+ customers and over 50% of Fortune 500 companies.
DST Financial Services | Head of Experience Design | 2009 - 2018
DST Financial Services (Now SS&C) is a leader in Business Process Modeling, Brokerage Services, Retirement Services, Record Keeping and Mutual Funds Solutions.
Leadership Philosophy
Design Leadership Framework
In the decade I've been leading multi-disciplinary, globally dispersed design teams, I've developed proven approaches, frameworks and methodologies to leading a team of creatives.
- Establishing mission, vision, strategy and core principles.
- Building and scaling teams with full-time and contract resources globally.
- Effective collaboration with Product Management and Engineering based on inclusivity.
- Fostering a culture of open-feedback through critique cadence and team culture.
- Improving design process and operations through use of design systems and collaboration tools.
- Mentoring, coaching and career development.
Design Community & Influence
As a design leader in Kansas City, it's important that I share my passion, experience and knowledge with the broader design community. I've spoken at UXPA, CXPA, Big Data, and Client Conferences on the importance of Experience Design, the merits of Goal-Directed Design, and Empathy as a catalyst to business outcomes. I've been told that people can't help but be swept away with my passion because it's contagious.
"Arti is without doubt one of the best strategic minds in end-to-end customer experience strategy in our Kansas City design community. She knows that design thinking and user-centered design are the answer to business innovation and optimization. She’s fresh, funny and wicked smart. "